Products and case studies

These case studies show how I find a business problem, define the product, and own it through production. My professional work focuses on change and program management in the Microsoft ecosystem. Independent projects show how I apply the same approach in markets, research, and community operations.

I own product direction, architecture, requirements, acceptance criteria, testing, release decisions, and operations. Coding agents implement and maintain the software under that direction.

Enterprise change and operations

Agentic Intake

live

AI-assisted program intake for a portfolio office handling about 60 programs per quarter. It reduces charter, readiness, risk, and routing preparation from 6-10 hours to about 10 minutes while keeping the final decision with a person.

Product discovery through production ownership

DataverseMicrosoft AI servicesAgentic workflowsHuman governance
Mar 20263 min read

Azure DevOps Portfolio Extensions

live

Two Azure DevOps Boards extensions used across 14 divisions: an AI-assisted change assessment that saves 150-200 hours of monthly data entry and a 12-month resource and capacity planning product.

Product discovery through production ownership

Azure DevOps BoardsAzure AI FoundryDataverseWork item extensions
Jun 20263 min read

Threadbase

in-progress

A proactive portfolio-intelligence platform for enterprise change leaders. It reads the reports, presentations, assessments, and transcripts teams already produce and surfaces changes, risks, dependencies, and conflicting accounts with every finding tied to its evidence.

Independent build for enterprise change portfolios

Portfolio intelligenceAzureEvidence pipelinesHuman governance
Aug 20253 min read

Event Swag Agent

in-progress

A Microsoft-native AI allocation product for about 90 events per quarter. It pairs a Copilot Studio agent for requesters with an operations app on Dataverse and is estimated to save close to $250K a year in specialist time.

Product discovery through production ownership

Copilot StudioDataversePower AutomatePower Platform
Apr 20264 min read

Pathfinder

completed

A change-management command center on Dataverse and Power Platform used by about 1,000 change managers, program managers, and sponsors across 14 divisions, with reporting that fed executive planning.

Built and ran from launch in 2020 to January 2024

DataversePower PlatformChange managementExecutive reporting
Feb 20204 min read

Independent products and research

Earlier work